Partflo Warranty solution provides the end to end global warranty process including the following:
● Product Configuration
● Contract Administration
● Diagnostics and Recommendations for repair procedures
● Prior Approvals
● Claims Processing
● Invoicing / Payments / Receivables etc..
● Execution of Recall and /or Corrective Action Programs
● Performance Management and
● Tracking Reporting
This framework also supports multichannel and multi vendor claims management processes. It supports the common warranty process for handling depot and onsite repairs and replacements as well.
This framework consists of the following Portals.
● Manufacturer Portal for the product Configurations, configure business rules and Setup Master Data Management for the application
● Dealer / Service Provider Portal for the vendors / dealers / agents to perform the warranty look ups, get the prior approval, claim submissions and payment receivables and more…
● Supplier Portal for the part suppliers to review and support the supplier recovery process
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